• "Creative, reliable, and genuinely passionate about what she do."

    Former Client

  • "A professional that delivers on her promises."

    Former Client

  • Good attention to detail and commitment to quality truly stood out. We’ve already recommended conflict coaching to others."

    Former Client

The Process that Empowers You With Confidence in Proactive Decision-Making, Negotiation, Transformation, and Reaching Agreements

Submit an inquiry through the contact form or send a message directly. No paperwork, no commitment — just a brief description of what's going on and what kind of support you're looking for.

Reach Out

We schedule a short call to talk through your situation, answer any questions you have about the process, and determine whether the service is a good fit. This conversation is confidential.

Initial Consultation

If we decide to move forward, you'll receive a service agreement outlining the process, fees, and expectations. Once signed, we schedule your first session — hybrid options such as in person and virtually for those in Buffalo and Western New York area, overseas (for military members only) and across the United States— whichever works best for you.

Agreement & Scheduling

Sessions are structured but flexible, and paced to what your situation requires. Depending on the service, this may involve one session or several over a period of time.

The Process

When the process concludes, any agreements reached are documented and provided to you. If follow-up support would be helpful, that can be arranged.

Resolution & Next Steps

Conflict is Inevitable How You Approach it is What's Empowering

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Conflict is Inevitable How You Approach it is What's Empowering 〰️

FAQ

  • We offer a range of solutions designed to meet your needs—whether you're just getting started or scaling something bigger. Everything is tailored to help you move forward with clarity and confidence. We offer organizational conflict neutral evaluation and consultation services, mediation, conflict coaching and restorative practice to employees, teams, management and full departments.

  • Getting started is simple. Reach out through our contact forms or call us—we’ll walk you through the process and answer any questions along the way.

  • We are not lawyers so we do not cost you an arm and a leg to get results. We also combine a thoughtful, human-centered approach with clear communication and reliable outcomes — we specialize in trauma informed conflict, biases, and understand the effects of moral injury on teams, individuals and families —along with our drive to help our communities by offering workshops to understand conflict and its effects on behavior, mental health, physiological health, team environments, and communities. It’s not just what we do—it’s how we do it that sets us apart.

  • You can reach us anytime via our contact forms, email us at inquire@butleradr.consulting, or call 716-303-5900. We aim to respond quickly—usually within 48 hours.

  • We offer flexible pricing packages based on the conflict type and service(s) needed. After an initial intake conversation, we’ll provide a transparent quote with no hidden costs.

  • Collaborative, honest, and straightforward. We're here to facilitate the process, help bring ideas to the table, and keep the important conversations moving.

  • Yes! We offer virtual conflict coaching for personal disputes.

  • Butler ADR & Consulting is based in Buffalo, NY and services all of Western New York in-person as well as virtually. Services also extend to clients throughout NYS and for military service members/ Veterans serving overseas (e.g., Army, Airforce, Marines, Navy) via the virtual option.