Guided Tools for Navigating Conflicts
Choose the Tool For The Room You’re Walking Into
A field-tested framework built for conflict resolution through creative thinking, communication, and decision-making practices — not just theory. Each playbook walks you through structured, De Bono-based thinking for the conflicts that show up at work and at home. No need for a facilitator!
The Six Thinking Hats method
Conflict is inevitable. How you approach it is what’s empowering.
Grounded in real methods and practices, not borrowed theory:
Trauma-informed by design
Every scenario is written to de-escalate first, structure the thinking second — built for real conversations, not hypotheticals.
Built on formal training
Developed from applied creative thinking methods, alongside hands-on mediation, conflict-coaching and restorative practice experience.
Facilitative, not prescriptive
These playbooks guide the thinking — they don’t hand down verdicts. That’s the same approach used in the mediation room, translated to the page.
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WHAT’S INSIDE
A few things people ask first
What format do the playbooks come in?
Both editions are delivered as a digital, printable PDF. You can work through them on screen or print individual scenarios as worksheets.
What does a scenario actually look like?
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Each scenario walks through a real conflict situation using all six thinking hats in sequence — facts, feelings, caution, benefits, possibilities, and process — with prompts to apply it to your own situation.
Which edition is right for me?
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The Workplace Edition is built for managers, HR professionals, and teams. The Family Conflict Edition is built for parents, co-parents, and family situations. Readers can use both.
Is this a substitute for mediation?
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No — these are self-guided tools for working through conflict on your own. If you need a neutral third party, we also offer direct mediation services along with interpersonal conflict coaching.